NEW: Outsource your home search with Rentbird Plus!

Cancelling Rentbird

Found a home to rent, or want to cancel your (trial) subscription? It's easy.

4.6

Are you still in your 14-day trial period, or do you have a full subscription?

1. I'm still in my 14-day trial period and want to cancel now

Not happy with Rentbird? We're sorry to see you go. But, as promised, if you contact us within 14 days of purchase, you'll get your money back. No questions asked. Email us at mail@rentbird.nl or send us a WhatsApp message.

2. I want to cancel my subscription (after the trial period)

If you signed up for Rentbird more than 14 days ago, you can easily cancel your paid subscription yourself via My Rentbird. Here's how:

1. Log in to your account
2. Go to 'Subscription'
3. Click on 'Cancel subscription'
4. Follow the steps and confirm. That's it!

What happens after I cancel?

Your subscription runs until the end of your billing period.
This means that if you cancel now, you'll still be able to use Rentbird until the end of the period you've paid for. For example, if you started your 3-month subscription on February 15th, your subscription, property alerts, and automatic payments will end on May 15th.

Your searches remain active until the end of your subscription.
Found a new home, and don't want to receive property matches any more? Congratulations! To stop receiving property matches, you'll need to delete your searches in My Rentbird.

Frequently asked questions

How do I stop automatic renewal?
When exactly does my subscription end?
How long will it take for my cancellation to be processed?
How quickly will I get my money back if I cancel within the 14-day trial period?
How can I request a new password for My Rentbird?
I'm not happy with the service. What are my options?
I have another question