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Rentbird Privacy Statement

Rentbird respects the privacy of the individuals whose personal data it processes and guarantees its protection. This data is, of course, treated and secured with the utmost care. In doing so, Rentbird complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the GDPR Implementation Act. Rentbird will not sell your personal data to third parties.

This privacy statement only applies to the processing of personal data of natural persons. Non-natural persons, including legal entities, do not have personal data as referred to in this privacy statement and therefore cannot derive any rights from it. When the word ‘person’ or ‘persons’ is used in this privacy statement, it refers exclusively to a natural person or natural persons.

In this privacy statement, Rentbird informs you about, among other things, whose personal data it processes, what personal data is processed, for what purposes, what rights you have and how you can exercise your rights.

Who is the data controller and what are their contact details?

The data controller is Roofmatch International BV, trading under the name Rentbird

Chamber of Commerce number: 99438836

Hoofdstraat 170D

2171BL Sassenheim

For questions, requests and/or comments about this privacy statement and/or about the privacy policy within Rentbird, please contact Stef van Vliet. Rentbird can be reached via the email address mail@rentbird.nl or via WhatsApp on the telephone number +31 97006520266.

Whose personal data does Rentbird process?

Rentbird processes personal data from, among others, the following persons:

  • (potential) customers of Rentbird;
  • persons who contact Rentbird in any way (in writing) and other persons whose personal data Rentbird processes;

What personal data does Rentbird process?

Rentbird processes personal data that has been provided to it directly or indirectly. Personal data is data that refers directly or indirectly to a person and can be used to identify that person. This includes, but is not limited to, your name, address and place of residence, telephone number and email address.

On what basis does Rentbird process personal data?

Rentbird processes your personal data on one or more of the following bases:

  • The processing is necessary for the performance of the agreement between you and Rentbird;
  • Rentbird has a legal obligation to process your personal data;
  • Rentbird has your consent to process your personal data.

For what purposes does Rentbird use your personal data?

Rentbird processes your personal data for, among other things:

  • maintaining a customer database;
  • performing the agreement;
  • complying with a legal obligation;
  • establishing and maintaining contact;
  • informing you about changes to Rentbird's services;
  • analysing and improving Rentbird's services and conducting marketing research for Rentbird

Rentbird may also process your personal data for other compatible purposes. These purposes depend on the purpose for which you have provided your personal data to Rentbird.

Data Processing Agreement

Rentbird may instruct a third party to process your personal data on its behalf. A Data Processing Agreement between Rentbird and this third party is then mandatory. Rentbird will ensure that this processing agreement or agreements are concluded and comply with the legal requirements.

Who are the recipients of personal data?

Rentbird may share your personal data internally. In addition, your personal data may be provided to third parties. However, your personal data will only be passed on to third parties if this is necessary in connection with the fulfilment of one of the purposes.

How long does Rentbird retain your personal data?

Rentbird retains your personal data for as long as it is necessary for the purposes stated (in this privacy statement).

What are your rights?

Right of access

You may request Rentbird to access your personal data. You may also request Rentbird to provide you with the information contained in this privacy statement. Upon receipt of your request, Rentbird will provide you with a copy of your personal data. If you request additional copies, Rentbird may charge you a reasonable fee based on administrative costs.

Right to rectification

You may request Rentbird to rectify your incorrect personal data without delay. For example, you can complete your incomplete personal data with an additional statement. The purposes, as set out in this privacy statement, will be taken into account in this regard.

Right to erasure

You may request Rentbird to erase your personal data without undue delay. In addition, Rentbird is obliged to erase your personal data without undue delay in cases such as when you withdraw your consent to the processing of your personal data and there is no other legal basis for processing, or when your personal data is no longer necessary for the purposes for which it was collected.

Right to restriction

You have the right to restrict the processing of your personal data. In that case, your personal data may no longer be processed (temporarily). You have this right if you contest the accuracy of your personal data, if the processing is unlawful and you request restriction of the use of the data instead of its deletion, if you need your personal data in connection with the establishment, exercise or substantiation of a legal claim and Rentbird no longer needs this personal data for the processing purposes, or if you have objected to the processing of your personal data.

If the processing of your personal data is restricted, Rentbird may only store your personal data. Rentbird will notify you before the restriction is lifted.

Right to transfer personal data

You have the right to receive your personal data in a structured, commonly used and machine-readable format, so that you can provide it to another controller yourself. If technically possible, you also have the right to have your personal data sent directly from Rentbird to another controller.

Right to object

You have the right to object to the processing of your personal data at any time. Once you have objected, your personal data will no longer be used, unless there are compelling legitimate grounds for the processing of your personal data.

Would you like to exercise one of your rights?

You can request access to, rectification, erasure, restriction or transfer of your personal data, or lodge an objection, by sending an email with your request to: mail@rentbird.nl.

If your personal data has been rectified, erased or its processing restricted, Rentbird will inform the recipients of your personal data.

Would you like to withdraw your consent?

You have the right to withdraw your consent to the processing of your personal data at any time. You can withdraw your consent by sending an email to Rentbird at mail@rentbird.nl.

However, withdrawing your consent does not affect the lawfulness of the processing of your personal data based on your consent prior to its withdrawal.

Submitting a complaint

The Dutch Data Protection Authority handles complaints about compliance with the legal requirements for the protection of personal data. You have the right to submit a complaint to the Dutch Data Protection Authority.

Changes

Rentbird may change this privacy statement. This may be necessary, for example, because of changes in legislation and/or regulations, but also when there are changes in the use of personal data for other reasons.